TERMS AND CONDITIONS OF PARTICIPATION PRIZE DRAW “TRAVEL COST REIMBURSEMENT”

Organizer
The organizer of the prize draw is FPE Parken GmbH, Zeppelinstraße 4, 2401 Fischamend, Austria (hereinafter “Organizer”).

Period of Participation
The prize draw runs until 15 October 2025 at 23:59. To participate, a client must make a parking booking by 15 October 2025 at 23:59, and complete and pay for the parking no later than 31 December 2025 (check-out no later than 31 December 2025).
Only bookings meeting these conditions will be entered into the draw.

Eligibility
All natural persons aged 18 or older who have their residence in the European Union or Switzerland and who meet the participation requirements set out above are eligible to enter. Employees of FPE Parken GmbH and their relatives are excluded from participation.

Participation
Participation is automatic. Each booking made by 15 October 2025 and fully completed and paid by 31 December 2025 will, after check-out, be entered into the prize draw with its corresponding booking number. No separate fee is charged for participation. Each individual booking counts as one entry. Multiple bookings increase the chances of winning.

Prize
From all valid bookings, one winner will be drawn on 7 January 2026. The prize consists of reimbursement of verifiable travel and accommodation costs that are directly related to the booked parking service, in particular airline tickets, train tickets, car rental costs, and hotel or accommodation costs. Costs may also be reimbursed for family members or friends, provided they are directly connected with the parking booking. The maximum total amount of the prize is EUR 1,000. Cash payment or transfer of the prize is excluded.

Example
John books Panda Parken from 20 to 26 October 2025 and travels to Mallorca with his wife. He pays EUR 180 for airline tickets, EUR 500 for the hotel and EUR 310 for a rental car (total costs EUR 990). After his return and check-out, his booking is automatically entered into the draw. On 7 January 2026 his booking number is drawn. After submitting all travel receipts, Panda Parken reimburses him EUR 990 within two weeks.

Winner Selection and Notification
The winner will be determined by a random draw from all valid bookings. The winner will be notified within 7 days after the draw by e-mail to the address provided when booking the parking space. The winner must respond within 14 days after notification and provide appropriate proof of travel and accommodation costs (tickets, invoices, hotel bills, etc.). If no timely response or proof is provided, the prize will be forfeited and a substitute winner will be drawn.

Exclusion of Participants
The Organizer reserves the right to exclude participants from the prize draw without giving reasons if they violate these Terms and Conditions of Participation, attempt to manipulate the draw, or are reasonably suspected of deception or providing false information, in particular with regard to submitted travel and accommodation receipts. In such cases, the Organizer may refuse payment of the prize. Prizes that have already been awarded may be revoked and reclaimed.

Liability
The Organizer shall only be liable for damages caused intentionally or by gross negligence. The Organizer accepts no liability for technical malfunctions that prevent participation.

Miscellaneous
Legal recourse is excluded. Austrian law applies, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods (CISG). If any provision of these Terms and Conditions of Participation is or becomes invalid, the validity of the remaining provisions shall not be affected. In all other respects, the General Terms and Conditions of Use and Booking of FPE Parken GmbH apply. In case of any discrepancies between the German and the English version of these Terms and Conditions of Participation, the German version shall prevail.

DATA PROTECTION CONDITIONS
The protection of your personal data is important to us. Processing is carried out exclusively in accordance with the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act.

Controller
FPE Parken GmbH, Zeppelinstraße 4, 2401 Fischamend, Austria
E-mail: info@pandaparken.at

Data Processing
The following data will be processed for the purpose of conducting the prize draw:
Booking data (booking number, booking date, payment date, parking duration)
Contact data (name, e-mail address, telephone number)
In the event of winning: proof of travel and accommodation costs (e.g. tickets, invoices, hotel bills)
The purpose of processing is to handle participation in the prize draw, determine the winner, notify the winner, and pay out the prize.

Legal Basis
Article 6(1)(b) GDPR (performance of a contract) for processing in connection with the booking and participation in the prize draw,
Article 6(1)(f) GDPR (legitimate interest) for processing winner data for the purpose of reimbursement.

Storage Period
Data will be stored only for as long as necessary to conduct the prize draw and to comply with statutory retention periods. After completion of the prize draw and expiry of the relevant tax or commercial retention periods, the data will be deleted.

Recipients
Data will only be disclosed to third parties insofar as this is necessary for the execution of the prize draw (e.g. to IT service providers operating the booking platform or to financial service providers for payment of the prize). No data will be transferred to countries outside the EU.

Rights of Data Subjects
Participants have the right at any time to access, rectification, erasure, restriction of processing, data portability and the right to lodge a complaint with the Austrian Data Protection Authority (www.dsb.gv.at). Participants may object at any time to the processing of their data for the purpose of the prize draw; however, this will result in exclusion from participation.

Contact
For questions about data protection or to exercise your rights, please contact:
FPE Parken GmbH, Zeppelinstraße 4, 2401 Fischamend, Austria
E-mail: info@pandaparken.at

GENERAL TERMS AND CONDITIONS FOR THE USE OF THE AIRPORT PARKEN GMBH PARKING LOT AT ZEPPELINSTRASSE 4 IN 2401 FISCHAMEND-DORF.


1. Scope
These are the general terms and conditions (hereinafter “Terms and Conditions”) of Flughafen Parken GmbH, FN 456972v, Zeppelinstrasse 2401, Fischamend (hereinafter “Company”). The Company operates under the business name “Panda Parken” and a licensed rental car business at 2401 Fischamend-Dorf, Zeppelinstrasse 4. These Terms and Conditions apply to the Company’s business activities, primarily the storage of motor vehicles and the transport of people in passenger vehicles. These Terms and Conditions are deemed agreed as soon as the Company and its customers conclude the storage and transport contract in accordance with clause 5 of these Terms and Conditions. Customers’ general terms and conditions are expressly and without exception not part of the contract.

2. Conclusion of Parking and Transfer Service Contracts
The Company operates an internet platform providing general information on vehicle storage and customer transport to and from Vienna-Schwechat Airport (services, prices, payment methods, customer reviews, and general information). This information is for information purposes only and does not constitute an offer or declaration of intent. Visitors can reserve services directly on the platform at the listed prices and conditions by entering personal data, selecting services, accepting the Terms and Conditions (in case of contract conclusion per clause 5) and clicking “Complete reservation”. The reservation is non-binding and can be canceled free of charge up to 24 hours before the customer arrives at the parking lot (clause 5) and thereafter against payment of the flat-rate expense allowance listed on the platform. Cancellation can be made on the platform or by e-mail (info@pandaparken.at) or telephone (+43 (0)660 661 9122). The Company sends a reservation confirmation by e-mail, including the accepted Terms and Conditions, which record the terms agreed and valid in the event a contract per clause 5 is concluded. Upon arrival at 2401 Fischamend-Dorf, Zeppelinstraße 4 (“parking lot”), the customer presents a legally recognized ID (e.g., passport, ID card, driver’s license), hands over the vehicle and key to a Company employee, and receives a handover confirmation. A storage and transport contract is thereby concluded under these Terms and Conditions and the reservation confirmation. The Terms and Conditions are also posted at the parking lot entrance/exit in a clearly legible location. The vehicle is parked by Company employees; no entitlement to a specific parking space. The customer pays the agreed fee for storage and transport (clauses 7 and 8) after returning to the parking lot, in cash or by debit/credit card. Despite a reservation, there is no legal claim to contract conclusion; the Company may refuse acceptance and contract conclusion for important reasons (e.g., non-compliance with clause 11 requirements or unacceptable behavior toward staff/other customers).

3. Booking and Reservations
Accurate and complete key data are required (arrival/departure dates, name, contact details, e-mail, phone, address). If the Company determines the data are false or incomplete, it may cancel the booking. A parking space is held according to the indicated arrival time. We strongly recommend arriving at the parking lot at least two hours before departure. Late arrival entails no entitlement to a space. Timely arrival is the customer’s responsibility. The customer receives a QR code with vehicle information and must ensure technical capability to receive and store it. Optional add-ons (EV charging; exterior/interior cleaning) may be ordered; availability and costs are confirmed in the reservation confirmation. Payment for services and add-ons is made at check-out at the payment machine by scanning the QR code and paying by debit/credit card. Credit card statements may show booking details depending on the provider’s capabilities. In case of a valid cancellation after a charge, the Company will refund the amount.

4. Changes and Cancellations
The customer is obliged to pay the agreed price unless the reservation is canceled in time. Cancellation free of charge up to 24 hours before arrival at the parking lot. Cancellations, rebookings, extensions/shortenings can be made via the Web-App link in the confirmation or on the platform. Changes to arrival time must be communicated at least 24 hours before landing via the Web-App or platform; otherwise, a platform-stated handling fee applies. To prevent misuse, the Company may cancel a reservation if the customer cannot be reached via provided contacts, or in case of multiple past cancellations/no-shows. No entitlement to services in such cases.

5. Custody and Return
Before the planned landing at Vienna-Schwechat Airport, the customer receives an SMS with a Web-App link. By tapping “Pick up” in the Web-App (or “Order transfer” in the confirmation), the Company is informed to collect the customer. The customer and accompanying persons are picked up at the arrivals terminal and transported to the parking lot; the stored vehicle and key are handed over. After payment and scanning the QR code, the customer receives the vehicle and key and confirms proper return. The customer must check for any “new” damage not present at handover; such damage must be recorded immediately in a written handover confirmation and signed by both parties; later claims cannot be accepted. The Company must safeguard the vehicle and return it in the received condition; no ownership/possession/use rights are acquired and no provision to third parties is permitted. The entire parking lot is fenced, monitored by cameras, and barrier-secured; keys are stored in a locked room; staff are present 24/7. The customer acknowledges these measures and that outdoor parking exposes vehicles to weather. Items inside the vehicle are excluded from custody unless explicitly agreed in writing; otherwise, they remain at the customer’s risk. For EV charging on request, partial discharge due to weather/temperature may occur; a battery level of 80% is deemed full. Either party may terminate with immediate effect for important reasons (e.g., gross breach of custody duties or environmental hazard from the vehicle). The customer may reclaim the vehicle early; the custody fee for the originally agreed entire period remains payable. Contracts for an indefinite term (exception) may be terminated at any time in writing by either party without cause.

6. Customer Reviews
The Company provides access to third-party reviews, which reflect personal opinions at a specific time; accuracy and timeliness are not warranted. Content must not be posted that is:
• untrue/misleading (e.g., false/unsachlich reviews influencing others’ decisions),
• degrading, insulting, offensive, threatening, pornographic, or racist,
• infringing third-party rights or otherwise unlawful,
• overt/covert advertising (including paid reviews or reviews for entities the poster works for),
• containing links or references that could impair third-party IT systems.
The Company may edit or delete reviews that violate these rules.

7. Warranty and Liability
The Company is liable to the customer for grossly negligent damage to the vehicle arising from failure to exercise due care; liability for slight negligence is excluded. For third-party damage, the Company is liable only for its own gross negligence. No liability for accidental damage/impairment or force majeure. The customer is liable to the Company for gross negligence; liability for slight negligence is excluded. Gross negligence includes, in particular, vehicles that are not fully functional, lack current inspection, lack required servicing, or otherwise fail legal standards; only roadworthy, safe, and lawfully registered vehicles may be parked (no accident vehicles or EVs with damaged HV components). The customer is liable for damage from breach of the above or from leaking oil/coolant or other harmful emissions. In case of contamination or risk thereof, the Company may remove and store the vehicle elsewhere at the customer’s expense; the customer must reimburse reasonable preservation costs and proactively inform about dangerous characteristics. The Company has a right of retention over the vehicle for outstanding claims; if payment is not made at return, the Company may retain the vehicle until fees, 4% p.a. default interest, and storage fees until full payment are settled. Claims by either party must be asserted in writing within 30 days of vehicle return (except “new” damage, which must be recorded immediately as above). Court enforcement of such recorded “new” damages and other timely claims is possible within a three-year limitation period. Data and content are compiled with care but without warranty for capture/transfer errors; reuse requires explicit permission. The customer shall indemnify and hold the Company harmless from third-party claims arising from the customer’s breaches and assist in defense by providing necessary information. Customer reviews represent authors’ opinions only; the Company has no control and assumes no responsibility. Service availability is not guaranteed; no liability for interruptions due to maintenance/updates or outside influence. No liability for the conclusion of bookings or for fulfillment of special requests. No warranty that portal contents are free from harmful elements; customers must ensure virus/data/password protection. Otherwise, liability is excluded unless:
• caused by culpable breach of essential contractual obligations (those enabling proper contract performance and on which the partner may regularly rely), or
• caused by gross negligence or intent by the Company, or
• involving injury to life, body, health, product liability, or other mandatory statutory liability.
In cases of culpable breach of essential obligations without gross negligence/intent, liability is limited to typical foreseeable damage at contract conclusion.

8. Right of Withdrawal and Instruction
Consumers (non-business) have a right to withdraw within 14 days where applicable. If withdrawn, all received services must be returned and a reasonable usage fee including any reduction in fair value must be paid; if return is impossible/impractical, the value of the benefit must be paid. In this case, parking fees accrued until withdrawal are payable. The Company fulfills pre-contract information duties with these Terms and the reservation confirmation.
To exercise the right, notify the Company by clear declaration (letter or e-mail). Using the sample withdrawal form below is optional. Timely dispatch before the deadline suffices.

Consequences of Withdrawal
Upon withdrawal, the Company will refund all payments received without undue delay and no later than 14 days from receipt of the withdrawal notice, using the same payment method unless expressly agreed otherwise; no fees will be charged for the refund.

Sample Withdrawal Form
- I/We (*) hereby withdraw from the contract for the provision of parking and transfer services concluded by me/us (*).
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only for paper notification)
- Date
(*) Delete as appropriate.

9. Data Protection and Cookies
By concluding the contract, the customer agrees that, in accordance with GDPR and Austrian law, the Company is entitled and obliged to collect, record, organize, store, adapt, change, query, and, where necessary, transmit or grant access to personal data (e.g., name, date of birth, address, phone, e-mail, bank/credit card data) to third parties such as authorities, courts, tax offices, banks, tax advisors, and lawyers. The Company processes personal data only with consent or where permitted by law, and only to the extent necessary for providing services and operating the portal, including transfer to affiliates/subcontractors for booking/payment within legal requirements. The Company uses cookies on the portal/website (e.g., Google Analytics, Google Ads, AddThis, Google Maps, social plugins). Purpose: compliance with legal data protection requirements. Data are stored per legal provisions and then deleted. The customer may withdraw consent at any time and has rights of access, rectification, erasure, restriction, portability, and objection. For data protection questions, the Company will be pleased to assist.

10. Changes to the General Terms of Use and Booking
The Company may amend these Terms at any time and subject use of its services to new/additional conditions. Such changes take effect once accepted and become part of this agreement. If the customer does not accept, the Company may terminate the agreement. The current version is available on the portal as of its effective date and can be saved as a PDF.

11. Miscellaneous Provisions
Austrian law applies, excluding the CISG and conflict of laws. If the customer is a consumer and more favorable law applies in their habitual residence, they may rely on it. No oral or written side agreements exist; changes require written form. If a provision is invalid/unenforceable, it shall be interpreted to align with applicable law and the parties’ original intent; the remainder remains unaffected. For merchants, Vienna is the place of jurisdiction; otherwise, the statutory forum applies. Version: August 2018